Shipping Policy
At Maison Kicky, we strive to provide our customers with a seamless shopping experience, including efficient and reliable shipping. Here’s what you need to know about our shipping policy.
1. Processing Time
Orders are typically processed within 1-3 business days after purchase confirmation. During peak seasons, processing may take longer.
2. Shipping Options and Costs
We offer several shipping options:
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Standard Shipping: [Estimated delivery time, e.g., 5-7 business days, cost].
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Express Shipping: [Estimated delivery time, e.g., 2-3 business days, cost].
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International Shipping: [Estimated delivery time, e.g., 7-14 business days, cost varies by destination].
Shipping costs are calculated at checkout based on your location and the shipping option selected.
3. Tracking Your Order
Once your order is shipped, you’ll receive an email with tracking information, allowing you to monitor its status until delivery.
4. International Shipping and Customs
Maison Kicky ships internationally. Please be aware that international orders may be subject to customs duties, taxes, and fees upon arrival, which are the responsibility of the customer.
5. Delays
While we aim to deliver within the estimated time frame, unexpected delays (due to customs or carrier issues) may occasionally occur. We appreciate your patience and understanding.
6. Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us, and we will work with the carrier to resolve the issue.
Contact Us
For questions about shipping, please contact us at [Contact Email].